Overview
Ledger® Live is the companion application for managing your Ledger® hardware wallet. Available as a Desktop app and Mobile app, Ledger® Live lets you send, receive, check balances, add apps to the device, and monitor portfolio performance while keeping private keys safely on your device.
Download & Install
Get Ledger® Live from official Ledger® channels. Choose Ledger® Live Desktop (Windows, macOS, Linux) or the mobile app (iOS/Android). After download, verify digital signatures where provided to ensure authenticity.
Ledger® Live Login & Setup
Connect your Ledger® device via USB (or Bluetooth for supported devices) and open Ledger® Live. The app walks you through pairing, setting an app password, and adding accounts. Ledger® Live does not hold your seeds — your recovery phrase remains offline.
Troubleshooting Common Issues
Problems like Ledger Login not working or Error Connecting Ledger Account often stem from outdated Ledger® Live versions, a locked device, missing firmware updates, or USB/Bluetooth permission issues.
- Ensure Ledger® Live is the latest version and your device firmware is updated.
- Try a different USB cable/port and disable conflicting software (e.g., other wallet bridges).
- Reboot device and computer; open Ledger® Live as administrator on desktop.
Account Recovery & 2FA Reset
If you can't access a Ledger® account, the only secure recovery method is using your 24-word recovery phrase on a compatible hardware wallet or supported recovery tool. Ledger® does not offer a centralized 2FA reset — 2FA is typically an app-level feature. If you lose access to an authenticator, recover via the original recovery codes or device restore using your seed.
Interoperability: "Unable to Ledger® Trezor"?
Ledger® and Trezor are different hardware ecosystems. You cannot import a Ledger® firmware onto a Trezor, but you can restore the same recovery phrase on either device to access the same addresses (if both devices support the same derivation paths and coin). Exercise caution and confirm derivation compatibility for each coin.
When Ledger® Live App is Not Working
If Ledger® Live app is failing, check for OS updates, revoke USB access blockers, and consult the Ledger® Help Center. Back up your recovery phrase before attempting any reset or firmware reinstallation.
Where to Get Help
Use the Ledger® Help Center for official guides, firmware checks, and contact options. Beware of phishing: always access help through official ledger.com links.
FAQs
- 1. How do I download Ledger® Live safely?
- Only download from ledger.com or official app stores; verify signatures if provided.
- 2. My Ledger® Live can't connect — what now?
- Update Ledger® Live and device firmware, try different cables/ports, and ensure no other wallet bridge is running.
- 3. Can I use my Ledger® recovery phrase with Trezor?
- Yes — restoring the same 24-word phrase on a Trezor may work but confirm coin and derivation path compatibility first.
- 4. How do I recover my account if I lost Ledger®?
- Use your 24-word seed on a new compatible hardware wallet or an approved recovery tool. Do not share your seed with anyone.
- 5. How do I reset app 2FA if locked out?
- Reset depends on the 2FA implementation—use backup codes or device-based recovery. Ledger® itself does not hold your 2FA secrets.
- 6. Where is official support?
- Ledger® Help Center on ledger.com — always confirm URL and avoid links from unknown sources.